Need Help?

Explore some of our links below for helpful starting points.

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Talk to Someone Who Understands

The NAMI Greater San Antonio Warm Line offers free, confidential peer support for individuals and families navigating mental health challenges.

Call the Warm Line

Available, Monday-Friday: 9 AM – 5 PM

call Call: (210) 939-9999

This is not a crisis support line*

If you or someone else is in immediate danger: call 988 or 911

What is the Warm Line?

The Warm Line connects you with trained peer support specialists who have lived experience with mental health challenges.

Every call helps:

  • Reduce isolation and loneliness
  • Connect callers to support and community resources
  • Prevent crises before they happen
  • Build understanding and compassion around mental health
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Who Warm Line is For

NAMI Greater San Antonio’s Warm Line is designed for anyone who needs to talk. This program is specifically designed for:

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How is 988 Different From the Warm Line?

Both are important. They simply serve different needs.

988 Suicide & Crisis Lifeline

  • For immediate crisis, including thoughts of self-harm or danger to self or others
  • Staffed by crisis counselors trained for urgent situations
  • Can dispatch emergency services when needed

If you are in crisis or concerned for someone’s immediate safety, please call 988. If you just need someone to talk to, the Warm Line is here for you.

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Are you in crisis and need support?

Crisis Line offers 24/7 support for emotional distress. Trained counselors are here to help.

Crisis Line
Available, 7 Days a Week: 24/7
phone-fill-orange Call 988
Important:This is for crisis support only.

How it Works

When you call, you’ll connect with a trained peer — someone who has lived experience with mental health challenges and recovery. They’ll listen without judgment, share resources, and help you find your next step.

Trained Peer Support

Speak with someone who understands from personal experience.

Completely Confidential

Your calls are private and secure.

Judgment-Free Conversation

Supportive listening with no criticism.

Resource Connection Help

We can guide you to helpful programs.